Contact Tangle Creations Australia

Get in Touch

Have a question about our Tangle® products, need help with an order, or want to explore a wholesale opportunity? We'd love to hear from you. Fill in the form below and our team will get back to you within 1–2 business days.

What We Can Help With

  • Order enquiries — tracking, delays, missing or damaged items
  • Product questions — age suitability, product differences, availability
  • Returns & refunds — initiating a return or checking refund status
  • Wholesale — stocking Tangle® in your store (visit our wholesale page for more info)
  • General enquiries — anything else on your mind

We aim to respond to all enquiries within 1–2 business days. For urgent order issues, please include your order number in your message so we can assist you as quickly as possible.

About Tangle Creations Australia

Tangle Creations Australia is operated by Loumet Toys Pty Ltd, the exclusive authorised Australian distributor of Tangle Creations products.

At Tangle Creations Australia, we are passionate about bringing the world's most iconic sensory fidget toy to customers across Australia, from individual enthusiasts to retailers, therapists, and educators.

Our range includes the classic Tangle® Original, the compact Tangle® Jr, the tactile Tangle® Textured, the elegant Tangle® Metallic, and the sparkling Tangle® Jr Gems series — with new styles and limited editions released regularly. Whether you're discovering Tangle® for the first time or adding to your collection, we're here to help you find exactly what you need.

Frequently Asked Questions

Before reaching out, you may find a quick answer on our Help & Questions page, which covers common questions about orders, shipping, returns, products, and wholesale. If you can't find what you're looking for there, don't hesitate to send us a message using the form below.

Wholesale Enquiries

Are you a retailer interested in stocking Tangle® products? We welcome enquiries from toy stores, gift shops, sensory specialists, educational suppliers, and online retailers across Australia. Visit our dedicated Wholesale Enquiries page or mention your interest in the form below and our team will be in touch.

Alternatively you can contact us at [email protected]